FAQ's

1. What are the benefits of using a personal stylist?

There are many ways a personal fashion stylist can help. Perhaps your body has changed and you want to dress to suit your new shape. Or your lifestyle has changed and you need a more relevant and suitable wardrobe but aren't sure where to start.

Perhaps you find shopping overwhelming and frustrating with too many choices, and often come away with nothing purchased. You might need help organising your wardrobe, or learning how to put everything together into complete outfits that work.

Or you simply just don't have time to spend hours in the shops and need someone to make the process more efficient.

 Whatever the reason, having someone who is objective with an expert eye reviewing your wardrobe and guiding your purchasing decisions can make all the difference!

2. What should I look for when selecting a personal stylist?

There are many personal stylists out there so the choice can be overwhelming! When shopping around for a stylist, ask what formal training they have received, how long they have been in operation for and how many clients they have seen. We believe it is very important to look for a stylist who has been trained in person, not via correspondence.

At Smitten With Style we have helped over 600 women and men in the five years we have been operating. In fact, many stylists in the industry have been trained by Smitten's own training course, making us the stylist that other stylists learn from!!

All of the stylists at Smitten With Style have been formally trained by our Head Stylist and as part of their training, have recorded a minimum 100 hours of hands-on training and must receive 100% positive feedback before they are allowed to join the team. This is our assurance to you of our standard of service excellence and quality.

Plus, each session with us is just simply plain fun and enjoyable!

3. Should I start with a wardrobe consultation first before I take on a shopping trip?

While we have many clients who utilise just our shopping trips, wardrobe consultations can be extremely useful for those who need an expert opinion on what to toss, keep, give away or alter, especially those who have lots of clothes yet "nothing" to wear!

A personal fashion stylist can help you simplify your wardrobe by eliminating all the things that do not work, and identifying the new items required to best suit your needs, body shape, budget and lifestyle.

Wardrobe consultations can also give you new ideas on how to maximise your current wardrobe by creating new combinations from existing pieces. So for the price of around two tops, you could find many more new outfits from your existing wardrobe - all it takes is a stylist with a new perspective to view your wardrobe in a whole new light!

Finally, a wardrobe consultation is especially helpful for your stylist to understand your tastes, and to identify what clothing gaps exist, which then guides your Smart Style Shopping Trip.

Ultimately our goal is to give you "Wardrobes That Work"!

4. Who will my stylist be?

Smitten With Style is comprised of a team of experienced personal fashion stylists.

Each stylist has a different area of speciality, and is fully trained. With different stylists on board, we are able to offer stylists of varying ages and backgrounds. Having this choice means that no matter who you are or what you are looking to achieve, we are able to discuss your needs and goals and then match you to the right stylist FOR YOU! 

5. I wish to update my look, but I don't want to dress or look not "me" or my age. Can you help?

Absolutely. At Smitten With Style we firmly believe in dressing you to reflect your own personality and style. We don't impose our personal tastes on you - that's critical to know. We're here to guide, not dictate and we shop with you in a collaborative manner. We don't dress you to look age inappropriate or like someone you don't recognise as it's our aim to enhance you, not change you! All of our stylists have plenty of experience working with women and men of all ages (and shapes and sizes!).

6. What is the average age of your clients?

Smitten With Style have had the pleasure of working with many clients of various age groups and backgrounds, with different goals. Our clients have ranged from 16 to 79 year olds, and everyone in between! Whether you are time-poor, unsure about fashion, need an independent, expert opinion or just looking for a fun day out, we can help.  

7. Do you offer gift vouchers?

Yes. Gift vouchers are environmentally friendly e-vouchers and valid for 3 months. The recipient will be given all the details of what service has been purchased for them, and just needs to contact us to organise an appointment time.

8. What forms of payment do you accept?

We accept bank transfer or cheque. Credit cards are also accepted over the phone (5% merchant bank fee surcharge for phone transactions). For new clients, payment for your appointment is required prior to your appointment.

9. I work during the week, do you offer weekend appointments?

Yes. Smitten With Style offers weekend appointments on both Saturday and Sunday, and some Thursday late night shopping by prior arrangement.

10. Are you available for appointments any day of the week?

Yes we are!

11. How far in advance do I need to book?

Our appointments can book out quite quickly especially for weekend appointments. For that reason we recommend you contact us for availability and to book as far in advance as you are able.